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The Lemon Law Guide

  • ( ) FCC Mulls Deep-Sixing Cell Phone Termination Fees

    Gold said the FCC should be working with cellular carriers to implement a customer bill of rights, similar to the Lemon Law for automobiles that would allow them to ditch the service without further financial obligation if it doesn't work as expected.

    "If I buy the phone, get it home and the service is awful, I should have a right to take it back and get my money back," Gold said, saying that a cellular contract should go both ways: "You're signing the contract, but what is their contract to you?"

    While the proposal appears to have the consumer's best interest in mind, consumer advocates have spoken out against the plan.

    "If this plan goes through, the nation's largest cell phone carriers get a get-out-of-court-free card," Chris Murray, senior counsel for Consumers Union, the nonprofit publisher of Consumer Reports magazine told the AP. More>>